Celtic Sheepskin - Customer Comments

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Here are a selection of the most recent comments from our customers:

MANY CONGRATULATIONS ON THE OLGA AWARD. WELL DESERVED.
Sue Roberts 15.08.08

JUST TO SAY THANK YOU FOR THE WONDERFUL SERVICE. LOVE MY NEW TOP.
CAROL COX 17/07/08

We have received the booties yesterday, they are great! Thanks for the wonderful service.
Renz & Sandra Klerks 18/7/08

Love my boots, bought second hand on ebay because could not get uggs small enough(size 2). Will soon be ready to have my own from new. Love the cardigan, love Cornwall, love supporting smaller british companies. You have a new, very loyal customer.
Pollyanna Pearman 19 July 2008

Dear All at Celtic Sheepskin, Thank you for this, extra efficient service!
Brenda Wells 16/8/08

Hello! I just received this order, and I'm very happy with your repairs. Great job--- it's like having a new pair of boots!....
Dave Felcher - 7.7.08

I would just like to thank you for your speedy and efficient delivery of my grand daughters Celtic Boots . ( which she loves !! ) .
Sheila Rylance-Perks 27/6/08

I have received the item thank you. I would like to take the opportunity to commend your customer service. Thanks again.
Mike Berrisford

I am a new customer of yours and have recently placed my first order with you. Unfortunately I ordered a garment in the wrong size – my fault entirely as I hadn’t read the sizing chart properly! Having packaged it back up and returned it to you requesting a swap I would like to record my thanks for your prompt response with sending out a replacement. I deal with a number of on-line companies and your service, as well as the quality of your goods, is of the very highest standards that I have experienced. I am sure I will be placing orders well into the future!
Jan Eaton

Its the full package deal. Great Products that last, are stylish, practical, and comfortable, and an aftercare service that leaves the Customer feeling cared for. Keep up the good work, and congratulations to you all!
Greg Abbott 10.6.08

Hi, I would like to thank you for your very prompt delivery. I received my items this morning and am absolutely delighted with them. There is no doubt that I will be ordering from you in the future and have your email address added to my favourites and I will be recommending you to my family and friends. Thanks again.
Mrs Joyce Hyde

Hello I would just like to thank you for processing my order for the Golf Moccasins so quickly. I ordered on Wednesday and they arrived today. Many thanks
Jean Skinner

This is the softest and most beautiful rug I have ever seen. To sink ones bare toes into it is just heavenly. The only drawback is that I have a cat the same colour who just disappears when she's lying on it which has led to a few accidents and some indignant squawking. Still, that's her problem; her two humans just love it. Thanks very much.
Patricial Turner 08.05.08

Thank you very much for my Boots. They are really comfy and snug. I would just like to say that your company is very good and I will purchase again. Thank you very much for your politeness & your frequent emails, they have been helpful on updating me on my boots. Your emails were very friendly & helpful. And your delivery service was very good. My Boots were delivered 10 minutes before I left for a holiday in France & I took them with me, they were extremely comfortable and warm Once Again, Thanks. T Beedell (a very happy customer :=] )
T Beedell

When I buy a new item of clothing, don't ask why, but I usually don't wear it at first, then for no reason at all I suddenly start to wear it. Sometimes it can be as much as 3 months later. But guess what? I am wearing the boots I bought last week from the day I opened the box! That must tell you something -and I probably won't take them off for a long time too. Its too cold in Scotland even in summer.
A Conrad - Edinburgh April 2008

In the past years I have bought several items from your Company and have always found the whole experience excellent. Celtic Sheepskin products are comfortable and beautiful. I could hardly wait for my last order to arrive and when it did I was delighted with my boots and socks. It is a pleasure to do business with you. Thank you.
P Willis 10.04.08

I have received my slippers and I am over the moon with them. Thanks.
J Lightfoot 5.4.08

I would like to thank you very much for sending me some replacement boots so quickly its nice to get such good customer service, thanks again.
B Westcombe-Davis 28.03.08

I would just like to thank you for your very quick service, I ordered a pair of slippers for my mother who is suffering badly with chilblains, bad circulation, on Wednesday 26th, and she received them yesterday, Thursday 27th. that really is excellent. Thank you so much
Mrs Andon 28.03.08

I ordered a cable sweater after lunch one day and it arrived next morning - thats what I call real service and now very rare, congratulations. It is much admired and served me well on a visit to Dublln in very cold weather. My new boots are wonderful too. I am saving to buy a sheepskin waistcoat next winter!
A Bish - March 08

A very big thank you for the quick delivery of my order, also how easy it was to order. As my daughter suffers from very cold feet, the boots keep her very warm also they are very light on her feet. Many thanks once again for the prompt delivery.
Mrs A Logan 15.3.08

This is the first time I have placed an order with you. The item was safely delivered, well packed and exactly as ordered. Prompt and efficient service appreciated.
G Bromley 11.03.08

Your customer service has been wonderful! Even though this purchase needed to be returned, I look forward to doing business with you in the future and will spread the word to all my friends in Alaska!
C Pennino 7.3.08

Thank you so much - you are the best mail order company (and telephone service) in the UK. I wish everyone else was as lovely as you all are!
A Lovering-Moon 25.02.08

Hi Just wanted to say that this is the second recent order from Celtic and your service has been absolutely superb. Thank you.
H Chidgey 20.2.08

I would just like to congratulate you on wonderful products.... but please stop producing them, it is costing me and my boyfriend a fortune !!
Jan 19.02.08

Hi there I just wanted to drop you an email to say a big thank you for the fantastic service I have received. I ordered over the phone and the lady who took my order couldn't have been more helpful. My order arrived the next day and the quality is fantastic. Now that I have found you I will definitely be ordering from you again. You have restored my faith in good service.
J Coulter 18.2.08

Hello, Just wanted to say that I got my order and that I just love them. They are the black knee high popper boots and they are beautiful!! Hope everyone else is as happy as I am!! A really big thank you and its great that you can produce such great products!
M Heard 15.02.08

I have nothing else to say other than I am very happy with all the goods I have obtained from Celtic Sheepskin and if you continue to supply such excellent products, I for one will put you first on my list for good quality, style and value for money - and your customer service, what can I say, brilliant.
Mrs D J Moyce 14.02.08

Just to say my boots arrived today! What fantastic service. Thank you...I love them.
K Freeman 13.2.08

Thankyou for your excellent service. The slippers are for my husbands birthday. Im sure he will be thrilled with them. They look lovely and comfy.
Sheila 13/2/08

I just wanted to thank you very much for sorting this out so promptly for me - I very much appreciate it and really value your company's excellent customer service. At every step in the ordering process, your company is always helpful and efficient (qualities that aren't as common as you'd hope when you're shopping). It makes you one of my first points of call for presents and winter wear! Thank you again for your prompt help. Kind regards
W Moore

I felt I had to write to let you know what a pleasure it has been to deal with your Company. The telephone is answered promptly by cheerful, helpful staff. Delivery is prompt and the quality of goods is excellent. Thank you for restoring my faith in good, old fashioned values.
Mrs E Bannister 5/2/08

Many, many thanks - I received my dark charcoal car seat covers for my husband and they are really excellent! Thankyou once again for your prompt response to my telephone call ( it is lovely to think that there are a few companies that still provide polite, helpful customer care). Many thanks.
P Davies

My boots arrived yesterday afternoon. They are great! I love them! So comfy and I only wore them out for 45 minutes this morning and got 2 compliments. What could be better! Thank you so much.
Georgina 14/01/08

Just to let you know I recieved a sheepskin jacket from you yesterday and that I am thrilled to bits with it thank you .
K Lancaster 11/01/08

I can't tell you what a difference my boots have made to the winter survival of this country vicar with many cold churches! Taking them off is the only challenge! I wish I had bought a pair years ago, instead of last year only! I am constantly recommending them to people!
Rev F Newton

Well Done! Just a line to say how very impressed I was with the speedy delivery service. I ordered over the internet in the afternoon and all items were delivered the next morning. This was my very first order and I will certainly be recommending you to my friends and using you again.
R Mitchell 10 December 2007

I am not sure who deserves most praise Celtic Sheepskin or Royal Mail. I ordered slippers and boots on Friday and I received them by 9am on Saturday morning. Brilliant!
J Keighley

Delivery received this morning. I am impressed with your prompt service.
M Teague 23 Nov 2007

Congratulations! Goods arrived yesterday at approx 3.00pm. An excellent service. Thanks for your very prompt attention.
B Kirk 30 Nov 2007

Dear Celtic Sheepskin, I’ve received my order today and am completely over the moon with my boots – they are quite simply fabulous in colour and quality!! I’m so used to leaving feedback on ebay that I just had to let you know how impressed I am. I already own a pair of Snug Australia boots and my new boots are 100% better in everyway – I will be recommending Celtic boots to friends and family. I also want to say how helpful everyone is that I’ve spoken to with queries etc and was very impressed to be offered and sent sample swatches so that I could be absolutely sure on the colour. Many, many thanks once again, Abi Norman (a very happy customer and will no doubt be back again!)
Abi N

Dear All Praise where praise is due. An enormous thank you for your help on Tuesday - I ended up phoning three times, and each and every time you were helpful, kind and considerate. I eventually placed my complicated order of one item to be sent to my mother for her birthday in Jersey by about 4.30pm over the phone. I am delighted to say that my mother has phoned this morning before 9.30am to say that she was wearing her new slippers and she is delighted, they fit and her feet are lovely and warm. I am most impressed with the prompt service, I was hoping they would arrive for her birthday today but was not convinced I had left enough time. Thank you so much.
Louise F

Thanks, parcel arrived today, lovely boots - really comfy, looking forward to wearing them!
S Halstead 11.10.07

Thank you! My boyfriend will be so happy!
M Browne 11.10.07

Received today, thanks for the prompt service. My boots are perfect! Thank you for the top, its lovely.
C Middleton 13.9.07

Excellent service, I will use you again.
S Jones 14.9.07

Over the past years I have always been extremely pleased with all items purchased, everything has arrived very quickly and excellent packing.
Mrs M Hoye

I have just received my leather handbag which is absolutely wonderful. I am so very pleased with it, and also my free T shirt, which is fab. My order took just 2 days to arrive which is beyond belief. I will be ordering more nearer Christmas.
Ms V A Kilby

Thank you so much, my grandson's birthday present has just arrived, enabling me to post it to him in Australia in time for his birthday.
Mrs S Leonard 13.9.07

I would like to thank you for your speedy, efficient and friendly service. Lily lovers the infant sheepskin, which arrived this morning.
D Wise 15.9.07

Thank you so much for a great service.
S Wilson 21.9.07

Last year my family clubbed together to buy me a Toscana coat for Christmas. I am so thrilled with it I cannot wait for the cold weather so that I can wear it again. It is so cosy but luxurious at the same time. I can't stop smiling everytime I put it on.
F Wood 23.9.07

Thank you for your prompt delivery of my order. I am delighted with the products which are exactly as displayed in your excellent catalogue. I am saving my pennies for a coat or jacket to keep me warm when I move up to Scotland at Christmas.
C West 29.9.07

Wow, what speedy delivery! My 8 year old son was so excited to receive his new slippers. I am impressed with your service and the quality of your products.
L Barrett 28.9.07

I would like to thank Celtic for the 4 pairs of boots we purchased from you. The delivery, customer service and product are excellent. After examining the boots on their arrival, I must say they seem to be of better construction and material quality than that offered by the Australian branded, Chinese made competition!! I would also like to say I am very pleased to have found an Ugg boot made in this country of such a high standard. You will be getting more orders for boots for me and my wife, very soon. Best Wishes and good luck.
Marcus B.

Dear Sir, I would like to compliment you on an excellent service. I have to say that I have never received a parcel so promptly. The goods are precisely as described and of fantastic quality. It is a pleasure to do business with you and I shall be recommending you to all my colleagues.
Mrs J Hitchcock

I have just taken delivery of the fur lined wellies and want to say how fantastic they are! I have them on now (in the house) and I am as warm as toast. Brilliant! Roll on winter.
Mandy F - Norwich

I have just ordered my 2nd pair of Celt boots as I was so pleased with my original pair which were the Toscana boots. I just wanted to say that I ordered by phone as I wanted some advice and the lady on the other end could not have been more friendly and helpful Well done on a fantastic service and wonderful boots! Vivienne
V Simmons

Dear Nick, I am thrilled with my boots. They are so soft, it's like sinking into a feather bed when you slip your feet into them. I can't wait for the cold weather to come! The calf length will go well with my slacks . I was a bit worried that the high boots would feel restrictive round my knee, I needn't have worried. When I tried them on the butter soft sheepskin was so comfortable and had a lot of give in it. They are just perfect for wearing with skirts, sophisticated but so easy to wear. I am really pleased I found your site, the response by your staff was fast and helpful, service is second to none. I am going to ask my husband to treat me to a pair of your house boots for Christmas if they are as feather light as my new boots they will be bliss to wear on those cold winter evenings. Many thanks. Best regards, Sue
Susan L

Hello! I just had to write a quick e-mail as I think you have super-powers. Having ordered my boots yesterday afternoon, to receive them (in perfect order - they're lovely) by 10am this morning was more than a nice surprise! (Especially to Guernsey). Thank you so much, I will ensure all my fellow Ugg-loving friends know about the great service!
Claire W

What a wonderful company you are. I ordered two Fergie headbands last friday afternoon and they were with me on saturday morning. They are lovely, one for me and one for a little girl for Christmas. Excellent service. Thank you Jean R
Jean R

Hi Celtic, Just wanted to say a mega THANKS! I got my Classic Spice color boot and Calf Length House Boot this morning. The boots are sooooooooooooo soft and light…the most comfortable footwear I have ever come across! The craftsmanship is awesomely out of this world! I might just wear them 24/7! You have just won a customer for life! Thanks sooooo much! Your boots are the best available anywhere in the world! There are only some things certain in life, and one of them is that I’ll only be buying footwear from you from this day on! You guys are the best! Take care. Dirk
Dirk

My coat arrived two days ago and it is absolutely gorgeous!! It fits perfectly. Today, this morning, it is -5F, and I'm very happy about that! Thank you for all your help and patience. This was the first time I ordered anything from Europe, so it was quite a process figuring out sizes, returns, customs etc. I was very pleased that Celtic Sheepskin has excellent customer service and return policy. You were always extremely helpful, courteous and responded very promptly. When anyone asks or comments about my coat, I will tell them proudly "It's from Celtic Sheepskin, in England".
Lynn A

Thank you very much fo my order received yesterday, amazing service! I'm extremely grateful and commend you for your outstanding efficiency. I would recommend your business and products without hesitation.
Eileen B

Many thanks - received today... now have warm feet again. We've just moved into an old farmhouse with stone floors - no heating in place yet! You've saved the day........
Stephen P

My slippers arrived. I thought they were really tight, but you were right and they have bedded in. Many thanks - I am very pleased with them, my feet are lovely and warm!
Lynne C

Thanks for such a quick delivery. Super product and price, as always.
Susanne W

My slippers arrived this morning and they are gorgeous. And my cats love the box they came in so we are all thrilled! Thank you.
Cathy P

Just to let you know that my husband is thrilled with his slippers! He is literally sleeping with them on! Thanks v much.
Susie H

We made a late order before Christmas so were not expecting the order to arrive before Father Christmas, but not so, they arrived within a few days of ordering. My 16 year old grand-daughter, who is a past Uggs purchaser, was over the moon and thought them far superior. Thank you so much for an excellent product and excellent service.
Alison T

Just a little note to say that I am soooo pleased with my boots! Got them today, after looking forward to them for the 18 days while they were getting handmade (which is very cool in itself), and they were definitely worth the wait! They are lovely! Can I also say a big thanks to whoever it was that rang me on my mobile to sort out the order, I really appreciate the great customer service, especially since I end up spending hours on the phone chasing up broadband services and things, it is great when someone takes the time to ring you personally and sort the problem out. Thanks so much.
Hannah K

Thanks a million! I love shopping with you guys! Your company makes the best boots anywhere!!!
Dirk P

Thank you sooooo much for having the pink boots made and sent in time for my Mum's birthday today. It will be fab to give them to her tonight along with the scarf which my sister is giving her. I really appreciate your kind help and it is great to deal with such a friendly helpful company. I have been really happy with all three of my orders since I became a customer of yours recently and look forward to dealing with you again soon. Many thanks again,
Charly R

Dear Celtic Sheepskin Thank you VERY much for the repair and resoling of my favourite "Classic" Boots. Not only have you salvaged my favourite footwear to a standard that I was not expecting (they are like new!), but you have delivered an excellent quality of customer service (you kindly called me to inform me of the parlous state of the toe pieces and suggested a remedy) in addition to supporting an eco-friendly approach to life (ie: repair rather than throw away and replace). As always, it is a pleasure to do business with you. Thank you, again. Kate
Kate

I received my boots yesterday by post...only 6 days shipping, all the way to Japan! I wanted to let you know how happy I am with my calf length boots. Like most people, I'm hesitant to order over the internet from a company that is new to me, especially without seeing the product "first hand". Needless to say, the photos on the Net do not do your products justice. I appreciate the fact that you've included your catalog with my order as the photos are much more clear and vibrant than what my monitor portrays. I am definitely planning to order more boots in other colors and lengths! Please tell the tailors who fabricated my boots that the craftsmanship is excellent and they should be proud of their work. Thank you again and a big "Hello" all the way from Tokyo. You'll be hearing from me soon.... Regards.
Sandy H

I placed my order successfully last night. I do so love your products, I have some boots from 7 years ago that are still going strong.
Diana H